How can I report a Collection Kit shipping issue?
Please contact the Customer Service Team at 1-855-55CALLMIR to report any shipping issues. You may also use our convenient support ticketing system by clicking this link.
Articles in this section
- Can I provide a PO box mailing address?
- When can I ship a Collection Kit back to the lab?
- Can I track my inbound shipment?
- Do you ship to all 50 US states?
- Do you ship to other US territories? (American Samoa, Guam, the Northern Mariana Islands and the U.S. Virgin Islands)
- Do you ship to Puerto Rico?
- How can I receive my Collection Kits faster?
- How can I report a Collection Kit shipping issue?
- How long can I keep a urine sample before shipping it to the lab?
- How long does it take to receive my Collection Kit order?